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Owned and operated by MM Vitality, our team is ready to answer questions about red light panels, massage chairs, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. You will receive a tracking number by email once your order ships so you can follow its progress.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking link. If you have not received your tracking details within 3 business days of placing your order, please contact our team and we will look into it right away.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space or setup, you can start a return within that window. Please review our Return Policy page for full details on eligibility and next steps.
Can I exchange a product for a different model?
Yes, exchanges are available within our 30-Day Returns window. Whether you want to swap a red light therapy panel size or try a different massage chair model, just reach out and we will walk you through the process.
How do I choose the right red light therapy panel for my needs?
Panel selection depends on the coverage area you need and how you plan to use it. Smaller panels are designed for targeted use on specific areas, while full-body panels offer broader coverage. Our team can help you find the best match for your space and goals.
What should I know before purchasing an infrared sauna or cold plunge?
Consider the available space in your home, the electrical requirements for saunas, and plumbing or drainage needs for cold plunges. Our product pages include detailed specs, and our support team is happy to help you confirm everything fits your setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to answer every inquiry within 24 hours on business days.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your wellness space? Start a 30-Day Returns, backed by our return policy.
